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Referral Guides |
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The
Consumer Action Website
Check the Consumer Assistance
Directory to find the most appropriate place to file a complaint.
Great place to find contact information for corporations, consumer
organizations, trade associations, and government agencies (at all levels).
Also lists
Federal Agencies where you can
document a complaint against a company, organized by topic, and find a
sample complaint letter. |
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Consumer Resource &
Referral Guide
Directory of numerous state, federal, local, and
other agencies that handle consumer complaints created by the California
Dept of Consumer Affairs. Answers question such as where to file a
complaint, how to file, and how to resolve a complaint. Their
Complaint Referral Table can
direct you to the appropriate agency to lodge a complaint with. |
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Airline Service Complaints |
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FAA: Aviation Consumer
Protection
Information about filing complaints regarding airline
service with the Federal Aviation Administration. Consumers can call,
write or e-mail their complaint. |
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Businesses |
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Better Business
Bureau
File a complaint online against a company or charity that
has treated you unfairly. The local BBB office will contact the organization to
help resolve the issue. |
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Santa
Monica City Attorney Consumer Affairs
For Santa Monica
residents, use the Consumer Complaint Form to file a complaint against a
business. |
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Los Angeles County Department of Consumer Affairs
County of Los
Angeles residents can download the form to file a complaint against a
business from this site. |
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Los Angeles City Attorney
Consumer Protection Unit
Fraud victims in the City of Los Angeles, contact the City Attorney Community Hotline at |
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California Attorney General
Although the Attorney General's office
does not handle individual complaints, filed complaints can be used as a
basis for state legal action. |
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Internet Fraud |
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Internet Fraud Complaint
Center
For victims of Internet fraud, the IFCC's online complaint
form provides a convenient and easy way to alert authorities of a suspected
criminal or civil violation. IFCC is a cooperative project between the
Federal Bureau of Investigation (FBI) and the National White Collar Crime
Center (NW3C). |
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Telephone, Radio & Television Complaints |
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FCC: Filing a Complaint
File complaints with the Federal Communications Commission (FCC) about
"wireless and wireline telecommunications issues, cable, broadcasting and
telecommunications accessibility issues." Complaints can be filed
electronically, by e-mail, by postal mail or by fax. |
