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National Consumer Resources Local Consumer Resources
California State Resources Library Resources

 

National Consumer Resources
Consumer.gov 

Find government information about a variety of consumer issues, including fraud alerts and online complaint forms.  The ScamAlert! feature appears on each page, as necessary, and contains important law-enforcement information and tips to avoid scams.

Federal Citizen Information Center 

One-stop source for answers to consumer problems and federal government services.  Full-text versions of hundreds of the best federal consumer publications are available through the Consumer Information Catalog link.  View them free (can be downloaded) or purchase print copies online. 

 
California State Resources
California Attorney General 

"Consumers" section provides useful consumer alerts and advisories, an online complaint form, and general consumer information.  Although the Attorney General's office does not handle individual complaints, filed complaints can be used as a basis for state legal action.

California Department of Consumer Affairs

Excellent consumer information and links to other State agencies, Federal agencies, and other consumer resource sites.  “Consumer Information” link has instructions on the complaint process, including a sample complaint letter, and a Complaint Referral Table that can direct you to the appropriate agency to lodge a complaint with. 

California License Look Up 

Look up a company or individual who has a professional license issued by the California Department of Consumer Affairs, from accountants to vocational nurses.

 
Local Consumer Resources
Santa Monica City Attorney Consumer Affairs 

Free assistance to Santa Monica residents and to individuals whose rights have been violated by Santa Monica businesses.  Use the Consumer Complaint Form to file a complaint against a business. 

Los Angeles County Department of Consumer Affairs 

Information and forms for County of Los Angeles residents to file a complaint against a business.  Useful information on real estate frauds, the small claims court process, and downloaded handouts on common fraud schemes.  

Los Angeles City Attorney Consumer Protection Unit 

Information for consumers on how to protect themselves from fraud and illegal activities committed by unlicensed and illegal businesses.  Fraud victims in the City of Los Angeles can contact the City Attorney Community Hotline at 1-877-LA CARES.

 
Library Resources
Consumer Sourcebook  Directory of federal, state, and municipal consumer agencies, as well as private consumer organizations.  Includes a list of testing laboratories, and contains a subject index.

 

This page was last modified on 10/25/2007

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